Ride-on-demand services like Uber and Lyft can make our lives easier. When we’re lucky enough to get a good driver, that is.
To ensure you never get in a car with the same bad driver twice: give a 3-star rating or lower.
Lyft’s app will never re-pair passengers with a driver that they’ve rated at 3 stars or lower. And Uber’s dispatch algorithm works to steer riders away from matching with drivers they’ve previously ridden with and rated poorly.
So clutch those stars close and don’t feel shy next time a tough rating is warranted. Just remember to be fair, too.